I recently had the pleasure of working with Atlanta ERS Roofing, an outstanding company that provided an exceptional experience from start to finish. Rick Snells professionalism, attention to detail, and commitment to customer satisfaction truly set them apart. I am happy to share my positive review of their services. What impressed me the most was Ricks willingness to guide me through the complexities of filing a claim with my homeowners; insurance company. Rick patiently explained the necessary steps and provided valuable insights into the process, ensuring that I understood my rights and options as a homeowner. His expertise in dealing with insurance claims made the entire process smooth and hassle-free. Once the claim was approved, Atlanta ERS Roofing wasted no time in getting to work. Their team arrived promptly as scheduled and worked diligently to replace my roof. The quality of their workmanship was outstanding. They used top-notch materials, and their craftsmanship was evident in every aspect of the job. Lastly, the entire team demonstrated a high level of professionalism and respect for my property. They arrived on time, worked diligently, and ensured that the work area was clean and tidy at the end of the day. Their commitment to customer satisfaction was evident throughout the entire process. Overall, I am extremely satisfied with Atlanta ERS Roofings services. They not only delivered a top-quality roof but Rick Snell also provided invaluable assistance with the insurance claim process. I highly recommend them to anyone in need of roofing services. Thanks again to Rick Snell and the entire team for a job well done!
Such a seamless process. I would recommend Rick and his company to absolutely anyone looking for roofing work. I did my due diligence in looking for the right company for my install, but after meeting and talking with Rick, it was a no brainer. His work is outstanding, he is so very respectful, and willing answer any questions we had. The outcome was beautiful and I no longer have anxiety with every downpour we get.
Mr. SNELL and his crew did an excellent job replacing my shingle roof. He was very affordable compared to other contractors and they cleaned up my property before leaving. A+ roofer
Atlanta expert roofing did a beautiful job on my architectural roof install. The owner worked closely with my husband and I through the process. All materials were delivered the day before. On the day of , my landscaping was wrapped with tarps my pool was completely covered and they did a great cleanup job. I highly recommend AER for your roofing project
Such a seamless process. I would recommend Rick and his company to absolutely anyone looking for roofing work. I did my due diligence in looking for the right company for my install, but after meeting and talking with Rick, it was a no brainer. His work is outstanding, he's so very respectful, and willing answer any questions we had. The outcome was beautiful and I no longer have anxiety with every downpour we get.
The owner is very patient and explains what needs to be done. He knows everything about roofing and has the experience. I highly recommend him. He gets the job done.
We got five quotes for replacing our roof. Rick was the only company owner who met with us to provide the quote and thoroughly explain the process. We did our due diligence, and based on the fact that Rick supervises the install himself, has a dedicated crew who have worked with him for many years, and that Atlanta Expert Roofing Solutions is a local business, licensed, insurred, as well as a certified installion specialist for the roofing system used. The installation was completed within one day, cleanup was thorough, and we received photo updates throughout the day. A quick, easy, and painless process. Our new roof looks great!
Rick and his team at Atlanta Expert Roofing Solutions did a fantastic job installing my roof in one day. He showed up on time and was polite and professional. He also gave me upgrades that were of great value at a competitive price. Excellent work, beautiful results and courteous service. I recommend him to anyone without reservation.
I had super experience with their crew they came in and did great job and Rick is a honest guy. I will let him put a sign in my they do great work and very very clean
If you want a Roofer that is Jam up, Rick is your guy! He came and climbed all over our roof and told us EVERYTHING that was wrong! Helped call our insurance company and put in a claim for hail and wind damage and got it approved! They were there within 2 days of approval and finished in the same Day! Cleaned up and looks Awesome! Thanks Rick and ERS roofing! We will definitely use you for any other roofing projects and tell everyone what a great job y'all did!
Rick and Atlanta ERS roofing are who to call! Worked with us calling insurance claim and got it approved! Came and did the work pronto! Clean as can be when they finished and left! Great job
Had to replace our roof due to storm repair. Rick and his team were super quick, worked wonderfully with our insurance company and did a SUPERB job. Could not be more pleased
Rick did a great job!
Great company! Honest and hard-working!
Very thorough in explanations and the job done on time and within budget
I had a great to Experience with Rick Randy roof job well done I would recommend to anyone great guy and a great crew thank you Rick
Excellent work would recommend to anyone!
The work done on my roof was amazing. The customer service provided was very professional.
Rick was very helpful in working with our insurance company. He and his team did a very professional job of replacing our roof in less than a day and respected our property throughout the installation and clean-up. We took his advice on the roof color and our finished roof turned out beautifully.
A great company. Honest and hard-working!
We had a great experience with Atlanta ERS! We had some damage from hail earlier this year and Rick came over with the insurance adjuster and pointed out some things the adjuster had missed and we were approved for a whole new roof. Atlanta ERS finished the job in one day and threw in some nice upgrades including roof vents, ice and water shield, and synthetic felt which translated into a 50 year warranty on the new roof. Very happy customers!
Rick was very helpful in working with our insurance company. He and his team did a very professional job of replacing our roof in less than a day and respected our property throughout the installation and clean-up. We took his advice on the roof color and our finished roof turned out beautifully.
Like using local business and this company was knowledgeable and kept me informed re asphalt materials and process all along the way
Very professional. Free upgrades. Roof installed in one day.
Great customer service Superior materials Great install Great price Owner oversees all stations of work Complete customer satisfaction Job was completed as quoted
I highly recommend ERS roofing. They did a great job on replacing my roof and getting it done in a timely manner! I have a pool that I was worried about getting debris in and they tarped it and kept it spotless!
Rick worked real hard trying to get the best deal for me before I hired them. I am very happy with ERS Atlanta. Job well done Rick.
I had an excellent experience with ERS. They use quality GAF material and a quick turnaround with a 1 day install. I highly recommend!
Can not believe they installed our roof in one day ! Great customer service , very attentive to details , especially cleanup. Would definitely recommend !
we had them install a roof and we had a lot of repairs. they came early and installed the roof and cleaned up all in one day. great job. hardest working people I have seen in a while.
This roofing team was absolutely amazing! Rick and the team did an awesome job of replacing our old roof with a fresh new architectural shingles roof in less than one day. This team is amazing and I would highly recommend them to anyone needing roof solutions.
Competitive rate and installed in a day!
Very Satisfied
Rick helped us out with our hail-damaged roof and worked with our insurance company to make sure we got everything we needed. The crew was prompt and finished in a day. Rick has checked on us multiple times to make sure we are happy with our roof. professional, courteous, easy to work with - highly recommend
The owner Rick is an amazing business to work with. He walked both me and my wife through the process with our insurance company, advised on all options, provided several upgrades inclusive of our claim amount and added great value to our home in preparation to sell. The roofers arrived on time and completed the entire house and shed within the quoted 12 hours. The next day, Rick came by to walk through the project again, and discovered some damage that the workers made to our patio furniture. He provided reimbursement on the spot and also offered to replace the entire set. Fantastic to work with a business owner that has great integrity and stands behind his word.
Rick was very helpful in helping me deal my insurance company. He is very professional and knows his stuff. He installed a GAF roof and it is beautiful. They installed it in just one day and did a wonderful job cleaning up afterwards. I highly recommend Rick and his company.
Rick came out and gave us great advice about replacing our 18 year old roof. He was patient with our questions and never tried to sway us to another shingle when the one we chose was on back order. His team was here exactly when we were told they would arrive and a T.E.A.M. they were indeed. Everyone worked hard and was able to get our roof completed in one day. They protected the areas around our house with tarps and did a great job cleaning up before pulling out. I will definitely be recommending Atlanta E.R.S. Roofing to friends and others in our neighborhood. If you need help with your roof or replacing it, I would definitely call Rick before you contract with another company.
Great experience, helped us out after Allstate left us holding the bag !!!
Came out looked at my roof, and inspected storm damage twice. Didn?t have a claim but he was very professional, knowledgeable, kind and well manored. Did not rush and was very thorough. Referred him over to my friend even though he didn?t install my roof. He also blew off the leaves for me free of charge. Would highly recommend them for any roofing project!
Great group to work with. They handled the insurance and got us some up grades. One day installation made it convenient. The guys worked hard and as a team. Would definitely recommend.
Rick did a great job on our roof. He quoted us for the GAF 50 year roof and came in significantly lower than his competitors. His crew got my house and shop done in one day and left the place looking better than it did when they arrived. We are very pleased with the finished product and would highly recommend ERS.
They are GAF certified and were willing to give us upgrades including synthetic felt and cobra ridge vent and architectural shingles. Very reliable and great customer service.
THEY WORK FASST!!!
Very professional in all aspects.. I highly recommend them and would use them again. No problems with job. Pleased a 150 percent. Could not be happier.
I can not be happier with the service and work that Rick and his crew provided. I have had bad experiences with contractors in the past, but this company renewed my faith. Rick and his Dad are so easy ro work with and made the process so simple, they are just good people all the way around. They took special care to protect my pool and garden. They both went above and beyond to help me with the entire process. Complete professionalism from day one. My roof and gutters are amazing, it makes my house look new. I will refer them to everyone I know.
We had a great experience with Atlanta ERS! We had some damage from hail earlier this year and Rick came over with the insurance adjuster and pointed out some things the adjuster had missed and we were approved for a whole new roof. Atlanta ERS finished the job in one day and threw in some nice upgrades including roof vents, ice and water shield, and synthetic felt which translated into a 50 year warranty on the new roof. Very happy customers!
My 15 years of experience in home building and remodeling contractor made selecting Rick and ERS an easy pick. His no cost roof assessment, agreement to meet with insurance adjuster led to a contract to replace my roof. Rick then scheduled, provisioned, managed his talented team and completed a perfect job. A double roof removal and 50 square install, with site cleanup and debris hauled in one stunning 12 day!! Great work!! You know that's 5 Star!!
They showed up on time, and went straight to work. They finished a little ahead of schedule, cleaned up nicely, then left. The roof looks great. Top notch materials were used. We highly recommend using them.
The owner was very knowledgeable and handled the insurance adjuster process very professionally. The owner and crew returned very promptly to fix a minor issue after the install. The materials used were as promised. There were no added charges after the job quote. Very happy with the results.
Rick did a fantastic job on my roof and it is beautiful. Not only was he timely and professional, but he went above and beyond this by working with my insurance company and giving great advice regarding upgrades and repairs. He is honest, forthcoming and does excellent work. I cannot recommend him highly enough!
I still have his company business card and every time some one needs a great roofer he is my only recommendation!
All employees are very professional and friendly. Rick worked with our insurance company with no problems. Rick was truly looking out for us. When he communicated with our insurance he really went to bat for us. It was as if he owned our home and wanted what was best for us. Thank you.
The owner is very personable, knowledgeable, and extremely well mannered. They were a pleasure to work with, whatever they said they'd do was done fast, professional, and quick! I recommend them to anyone needing a new roof.
If I could give higher than a 5 I would! Rick really took great care into walking me through everything. I put off this project for years but he came in and helped me get everything done so quickly. He treated me with respect and patiently explained everything so that I understood what is to be done. I never felt pushed into any decision. Overall just a very pleasant experience and crew!
I have to give them a 10 out of 5. Professional, on time, great clean up, and I would highly recommend them to everyone! He was patient with explaining absolutely everything I had questions on. Edwin is very nice and the crew is very polite! I cannot believe they finished the whole project in one day and if I had a second house I would have them work on that one too!
They did an awesome job! They gave us a wonderful assessment, a great price, came in and out very quickly, and 2 years later we have zero issues! A very pleasant guy that knows what he is doing! An easy 6 out of 5!
They were very thorough and customer oriented. They kept us very up to date throughout the process, were always honest, and I would definitely recommend them!
Rick is really great to work with! As a Property Manager, he has done many projects for us! He goes above and beyond and even recently went out of pocket to help replace a roof for a military client in anticipation that he would eventually get it back from the insurance company and was always patient about it! Really good people that do really great work!
They worked very quickly for us after a storm has passed through town. They worked well with our insurance company and overall it was a great experience!
I have to give them a 10 out of 5 for customer service. I know they worked in some tough weather for us and they went the extra mile for us regardless! It has been about a year later now and everything still looks great!
They were really quick, did the entire roof done in a day, and got everything finished right away for us so we can finish the selling of our home that week! Very happy with their work and the results!
Rick is an wonderful guy to work with! He is extremely personable and easy to get along with. Rick and his team did a quick and efficient job!